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Cancellation Policy

Cancellation Charges

Our cancellation policy and charges are determined by the fact that once we have booked with hotels and safari camps/lodges they will charge us a cancellation fee if we cancel a booking.

We try to keep such charges to a minimum and they are as follows, as a percentage of the total
invoice charges:

  • Up to 35 days before arrival: 80% refund, 20% cancellation charge
  • 35 days to 15 days before arrival: 50% refund, 50% cancellation charge
  • 14 days to 7 days before arrival: 25% refund, 75% cancellation charge
  • Less than 7 days before arrival: nil refund, 100% cancellation charge